Shipping & Returns Policies

Shipping Policy

  • Please allow 3-5 business days for us to process your order. 
  • All orders ship from our La Jolla location. 
  • Shipping will vary depending on your location. 
  • We only offer U.S. domestic shipping at this time.

Returns Policy

  • Products that are in their original packaging, unused, and in fully re-saleable condition are eligible for return within 14 days of delivery.
  • Please email returns@stayorli.com letting us know the reason for return and to request a return label. If an item is damaged upon arrival, photos are required.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.